empathy
ˈɛmpəθi/
noun
- the ability to understand and share the feelings of another.
Empathy is seeing with the eyes of another, hearing with the ears of another and thinking with the brain of another.
Body cues:
Body cues are body language which can help us to understand others and how they think. Eg smiling when you are happy.
In business we need to look at body cues to understand what others want and how to give them what you want.
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